Contact Support

Marketplace® Business Simulations Live Support

Support Availability

All times are eastern standard time (EST). This is (GMT-5).

  • Monday – Friday: 8AM – 9PM
  • Saturday/Sunday: 10AM – 7PM

Call +1 865-522-1946 or submit a ticket through the contact form here. 

Emergency support is available 24 hours a day for registered instructors.

Holiday Exceptions

Support is available with the exception of the following US holidays:

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

Thank you so much for all your assistance and good-natured nurturing. The service you provide builds incredible product loyalty. I would not think of using a different game because of the quality of the game and your invaluable technical support. Thanks again! 

Jack Duncan, Professor and University Scholar in Management, University of Alabama at Birmingham

Get help from Marketplace Support

We will use the e-mail address you provide to follow up with you on this request.

Contact Support

Name(Required)
School or corporation
Combination of 12+ characters and numbers
15 digits, all numbers