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Marketplace® Business Simulations Live Support

Support Availability

All times are eastern standard time (EST). This is (GMT-5).

  • Monday – Friday: 8AM – 9PM
  • Saturday/Sunday: 10AM – 7PM

Call +1 865-522-1946 or submit a ticket through the contact form here. 

Emergency support is available 24 hours a day for registered instructors.

Holiday Exceptions

Support is available with the exception of the following US holidays:

  • New Year’s Day
  • Good Friday
  • Memorial Day
  • Independence Day
  • Labor Day
  • Thanksgiving Day
  • Christmas Eve
  • Christmas Day

Thank you so much for all your assistance and good-natured nurturing. The service you provide builds incredible product loyalty. I would not think of using a different game because of the quality of the game and your invaluable technical support. Thanks again! 

Jack Duncan, Professor and University Scholar in Management, University of Alabama at Birmingham

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