Marketplace Live Support

Support is available:
Monday through Friday 8AM - 9PM and Saturday & Sunday 10AM - 7PM Eastern Standard Time, with the exception of the following holidays: New Year's Day, Good Friday, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day.

Emergency support is available 24 hours a day for registered instructors.

See our student and instructor Help Center for commonly asked questions.

Call +1 865-522-1946 or submit a ticket through the contact form here.


Thank you so much for all your assistance and good natured nurturing. The service you provide builds incredible product loyalty. I would not think of using a different game because of the quality of the game and your invaluable technical support. Thanks again!

- Jack Duncan, Professor and University Scholar in Management, University of Alabama at Birmingham
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