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Frequently Asked QuestionsWeb Marketplace Team software -- common questionsQ: What should I enter in the Student ID area? Q: I have forgotten my password. How can I find it or create a new one? Q: I have tried to sign in several times with no success? Q: I do not have a student serial number. What should I do? Q: Do I need the student serial number after I sign up for the game? Q: Why do I need to enter Student I.D.? Q: Why do I need to recover my password? Q: How do I get into my decisions? Q: Can a new player join our team later in the game? Q: I made an error in my email (or other info) entry during registration. How can I change it? If you have not found an answer to your questions here please contact us by email. Q: What should I enter in the Student ID area? A: Enter the number according the instructions from your instructor. This number must uniquely identify you so that your instructor was able to distinguish you from other people in the class who have the same last and first names.
Q: I have forgotten my password. How can I find it or create a new one? A: Use the Recover your password option at sign in to find your password.
Q: I have tried to sign in several times with no success? A: Contact Marketplace technical support with any error messages and details.
Q: I do not have a student serial number. What should I do? A: Ask your instructor about how you should obtain the student serial number or contact the Marketplace technical support.
Q: Do I need the student serial number after I sign up for the game? A: Yes. It serves as your proof of purchase. However, after you sign up for the game you need to remember your email address and password so that you could sign in into the game.
Q: Why do I need to enter student ID? A: There could be more then one player with the same name in your class/game. Your instructor has to be able to distinguish somehow people with the same last and first names.
Q: Why do I need to recover my password? A: In case you have forgotten your password this will email it to your registered email address.
Q: How do I get into my decisions? A: You will first need to open http://www.marketplace6.com location, and choose <Sign up for a game>, then return to the same site and choose <Sign in as Student>.
Q: Can a new player join our team later in the game? A: Yes, they just need to pick your team during the sign-up.
Q: I made an error in my email (or other info) entry during registration. How can I change it? A: Go to: http://www.marketplace6.com, and choose <Change your registration information>.
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