European Service and Development Center

ILS has added a European Center for Service and Development. The idea was to create a development center and emergency technical support in Central Europe. This idea turned into reality on November 2nd, 2004 when eBridge, s.r.o was founded by Jozef Briss and Peter Kolciter. Located in Zilina, Slovakia, it started its operations in full on November 25th, 2004.

Currently, Peter and Jozef provide emergency support from 1:00 am to 8:00 am, New York time, at which time the Knoxville office takes over. Their assistance greatly expands ILS' ability to serve its customers in Europe and Asia. Jozef and Peter are also very important in the development of new simulations and the continuous improvement of student and instructor software.

Jozef Briss and Peter Kolciter are from Slovakia, where they earned their master degrees in computer science, both graduating from the University of Zilina in July 2001. Their master thesis advisor was Peter Matis. During the summer of 2001, Peter Matis had moved to Knoxville to work with Ernie Cadotte at the University of Tennessee. Peter Matis served as the Marketplace development team leader. He and Ernie decided to invite Jozef and Peter to Tennessee to work with them on various Marketplace simulations and support tools. It happened that they landed in Knoxville, TN on September 8th 2001 and spent three years working at UT.

The idea to build up a development center and emergency technical support for ILS, Inc. in Central Europe was born as a solution as to how to keep and extend Peter and Jozef's relationship with ILS. According to Jozef and Peter, "The mission of the company is to help with the creation of customized business simulations, respecting all the needs of our customers and providing them with even better products than they asked for." With this in mind, eBridge s.r.o. constantly works to improve Marketplace, following Ernie's vision, needs and directions.

Since the Marketplace games are played all over the world, eBridge s.r.o. has agreed to help ILS, Inc. with handling emergency technical support during the hours from 6AM GMT to 1PM GMT (1:00 AM to 8:00 AM New York time).

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