Table 1. Sequence of Simulation Activities

Quarter 1: Organize team to do the job

Focus on process of working as a team to achieve goals

  • assess team members' skills, personalities, and work styles
  • set organizational and personal goals
  • organize the work
  • determine how to manage the organization
  • establish leadership

Quarter 2: Evaluate market opportunities, setup operations and prepare for test market

  • Analyze market opportunities -- evaluate segments, geographic markets and potential competition
  • Select target segments
  • Create customer value -- design initial brands for test market
    • match components to benefits desired (quality function deployment (QFD))
    • evaluate impact of different components on changeover costs and scale economies
  • Setup manufacturing operations -- evaluate financial tradeoffs
  • compare regional cost differences of labor and distribution on plant location
  • evaluate economy and liquidity of different capacity investments
  • Select test markets -- set up sales offices

Quarter 3: Go to market to test strategy and market assumptions

  • Marketing strategy -- evaluate tactical options and choose marketing mix
    • pricing and price promotions
    • sales force management - number employed, training, incentives
    • advertising -- ad copy design, media selection, ad frequency
  • Manufacturing -- plan production and inventory levels
    • forecast demand by brand
    • set 65-day production schedule
  • Market research -- budget collection of information

Quarter 4: Evaluate test market performance and revise strategy, become a learning organization

  • Evaluate performance
    • financial performance -- financial statements, ratios, industry norms
    • market performance -- customer opinion of brand designs, prices, advertising, sales force
    • competitor tactics -- segments targeted, selection of marketing tactics
  • Revise marketing and manufacturing tactics as needed and continue test marketing

Quarter 5: Seek external funding -- prepare business plan, negotiate equity investment

  • Evaluate performance -- financial, marketing, and competitive
  • Develop two year business plan
    • goals -- marketing, financial and ownership marketing strategy
    • manufacturing strategy financial strategy
    • tactical pert chart (show tactics over time)
    • pro forma cash flows and financial statements
    • size of equity request, number of shares offered and share price
  • Present business plan to venture capitalists and negotiate equity investment. Begin roll out of business plan

Quarter 6: Monitor, improve and execute

  • Evaluate team -- self assessment of roles played, contributions made, and adjustments needed
  • Evaluate performance -- financial, marketing, and competitive
  • Skillfully adjust strategy
    • marketing -- make incremental changes in tactics
      • use activity based costing (ABC) to evaluate profitability of brands, sales offices
      • conduct demand analysis to estimate brand, price, advertising, sales force elasticities
      • invest in R&D for new technology
    • manufacturing -- work on
      • quality improvements with statistical process control (SPC)
      • demand-- driven production scheduling
      • capacity utilization by reducing changeover time and costs
      • reducing pipeline whiplash by managing market stimulation activities
    • project cash flows and adjust strategy within financial capability

Quarters 7 - 10: Monitor, improve, and execute (continue)

  • Manage strategy
  • skillfully adjust strategy to unanticipated competitive moves
  • continuously improve brand features (R&D), pricing, promotions, sales force, product quality, production efficiency, and asset management
  • project cash flows and adjust strategy within financial capability

Final Quarter: Report back to investors

  • Report on operations since presentation of business plan
    • market performance
    • financial performance
    • valuation of the firm
    • departures from plan, justification
    • plan for the future

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